The modular AI tech stack
What breaks when AI is layered onto existing workflows
Consider a mid-sized carrier processing commercial property submissions. A broker sends in a 300-page submission with schedules of values, loss runs, inspection reports, and supplemental documents.
Historically, reviewing a file like this could take days. Now, underwriters rely on a mix of tools to speed things up.
One underwriter pastes sections into a chatbot to summarize risk details. Another uses a separate tool to extract tables from PDFs. A third relies on an internal script built by IT to capture key fields. Each approach works in isolation, but none of them are connected.
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