The SaaS resilience blind spot costing teams billions

Some outages are inconvenient. Others halt work entirely. In our survey* of IT, CloudOps, and R&D leaders at large enterprises, 73% reported that Jira outages have impacted delivery timelines. The impact isn’t just lost access to a tool, but the breakdown of coordination, visibility, and execution across teams. For many organizations, Jira is their operational backbone. When it goes down, work stops.